Privacy Policy

Gritty Knits respects your privacy. We will not, under any circumstances, sell or release your personal information to anyone (short of a court order!). All information obtained from our website will only be used to process your orders. The only e-mails you will receive from GrittyKnits.com will be related to your orders, unless you choose to sign up for our mailing list. If you sign up for the mailing list and decide you no longer want to receive it, there are instructions in every e-mail to get removed from the list. We'll be sad to see you go, but will do our best to get you off the list before the next mailing.

 

Security

Security is our top priority. All checkouts performed with PayPal or Google Checkout are handled by the PayPal or Google servers. Both providers give GrittyKnits very little information about you. They only tell us you bought something and where to ship it!

 

Return Policy

Hopefully you love what you ordered. However, if you are unhappy with your purchase, please contact me within 7 days of receiving your order to arrange for a return or exchange. Items must be returned in sellable condition, original labels or packaging intact, free of smoke or pet smells. All shipping charges are non-refundable.

 

Shipping

·         Orders are normally shipped within 24 hours

·         $5.95 flat rate US shipping

·         International orders will be charged actual shipping costs, please email your order to natasha@grittyknits.com

·         If you have a very small order, such as one packet of angelina, feel free to contact me for a custom shipping quote

 

Tax

Texas residents will be charged 8.25% sales tax

 

Disclaimer

Even though some of the items for sale at Gritty Knits are toys, they may have small parts that could be a choking hazard. Please do not allow babies or young children access to these items. We’re asking you to be smart about what you allow your kids to play with, and we do not hold any responsibility for mishaps that may occur.